Write a Testimonial about Paper Cuts
Because Customer Satisfaction is so important to us, we welcome your direct feedback 24-7! Please take a moment to share your Paper Cuts experiences with us by writing a personal testimonial of how we are doing. How did we treat you? How did we conduct ourselves? How well did we perform the services you requested?
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Next Previous Testimonials
This covid19 shut down has had a severe impact on my business. I had lots of old tax files that needed to be shredded. First, I called "Shred It" and scheduled for a morning appt on Friday. When no one showed up all day, I called to cancel, and they said that they had a 72 hour cancellation policy with a $247.00 minimum fee!!!!! BS right! Luckily, after hours I called PAPER CUTS and got an immediate appointment for Monday morning 730-930 am. They showed on time and took care of me and even shredded on site. Wonderful service...and it was half the Shred It cost! Take the time to check with PAPER CUTS, they really can save you money, and have great service.Donald J. Anspauch Jr - Daddy Dons Tax Service
I used Paper Cuts for shredding 191 Bekins boxes of client records. They arrived on time and early with a huge truck and two guys and proceeded to fill large trash bins of paper and take them to the truck to be shredded. In the meantime, with help from the guys, my husband and I proceeded to deconstruct the Belkins boxes and tops separating out those that can be reused from the ones that were broken. All told, it took a little over one hour. The Paper Cuts team was professional and efficient, and did a great job. I am relieved to know my data was properly shredded. I highly recommend this company's service.Diana G. Lesgart - CPA, Diana Lesgart Accounting
We were so very pleased with Paper Cut services. As we were on the quick move from one office to another, the scheduled service was arranged for the next business day which worked great for us. Their driver arrived as scheduled and all work was done quickly and as we had paper pick ups from multiple offices, the technician was very kind and cooperative. Their rates are very fair also. Thank you Paper Cuts, we will use you again!Tatyana - Loramar Equities
Paper Cuts is an amazingly efficient shredding service. Their website is incredibly intuitive and user friendly. I was quickly convinced they were the right choice when I contacted Darryl P., the owner. He was incredibly responsive and receptive to my special requests (in caution of COVID-19). I was happy to hear that beyond gather the documents we needed shredded - there was no further preparation on our end such as removing hanging file folders, plastic wrappings, binders, or binder clips. The price quoted was the price charged on the invoice. Easily scheduled the service for the following business day and found their driver who facilitated the shredding service very thorough and respectful. Definitely recommend this Paper Cuts for any business or individual who values efficiency, communication, and thoroughness.Farrah F. - Calmoseptine
This was not only a fairly easy process, but the customer service by Ronda was second to none. After calling some other companies and getting emailed some ambiguous quotes, I called Paper Cuts. Ronda was incredibly friendly, professional, asked the right questions to get me what I needed. The truck came the next day, ON TIME, it was a 5 minute transfer of papers to their bin, and we were done! They'll be my first call next time I need shredding. Thank you Paper Cuts!Bowe Kurowski - GKB Entertainment
Thank you for the five star service! Jaime, the driver, was terrific! As promised, he called me 30 minutes prior to arrival and he arrived during the promised time frame. Due to COVID-19, he wore a face mask and I wore a cloth face covering. He loaded 135 boxes on his dolly so he could move them to the truck which could not be parked directly in front of the pickup location due to cars parked in the alley. Not one complaint or frown from Jaime...only quick, efficient work with a smile! Also, your price per box, for off-site shredding, was the lowest price that I received through Yelp! I will definitely use your services the next time I need document shredding!Eric H. - YELP Review
I called Paper Cuts about shredding documents at my home since I was moving to Texas. I spoke with Rhonda and she was amazing! They came the next day and picked up the documents promptly. The driver called 30 minutes before he was on his way. Great job! If you ever need any shredding done only call Paper Cuts! They are amazing!Mike Abrams - Ledinc
A last-minute job that needed to get done the same day was all made possible thanks to Paper Cuts. We had a decent amount of boxes that needed to be dropped off. Thankfully the quick customer service response was more than helpful with getting us the information we needed and the assistance on how to get it done. The team at their facility was warm and welcoming. They made a stressful day end on a very pleasant note. We look forward to using them again in the future! We would highly recommend them!Melanie - Affiliated Home Health
Thanks for the super service and courtesy of your staff. Super timely, very professional and friendly! We needed 59 boxes destroyed. They came and took care of the job easily. Jaime was very nice. Highly recommend Paper Cuts!! If you need any shredding, call them!!Lisa Tran - Ratner, Wilson, Tran DDS
We were so pleased with Paper Cuts, they were able to set up a time and date immediately. When I talked to Leonel he was going to verify time and date and said he would call back in an hour and he did. I have mentioned to a few people and have highly recommended this company. Also I was told you have a drop off area as well, which I would personally use.Elaine Shainfeld - Mikeryan Motorsports
Thank you so much to Paper Cuts for excellent service all around. From the first phone call I made, to arrange pick up, to the actual follow through with my shredding order, paper cuts was amazing. They work efficient, right on time, and left the certificate of shredding documents on my doorstep, as promised. I will definitely use Paper Cuts again for both my personal and business needs. Thank you.Ellen Windell - Valencia Counseling Associates
We made appointment at last minute to bring in 15 boxes of financial documents to be shredded. We got from Pam, David, Lionel immediate service, courtesies, opportunity to observe shredding, and efficient, reasonable payment (much better than two other companies we searched in L.A. area). Recommend Paper Cuts without reservation. Will go back regularly and refer to all our family and friends.Paul R. - YELP Review
We were very pleased with their overall service. The driver arrived promptly and he was very kind and accommodating. He did more than was expected of him and we really appreciated the additional help. Leonel Martinez was also very kind and helpful. He always answered me promptly whenever I had any questions and we hope to do more business with PaperCuts in the future.Laura Portillo - The Kiken Group
We have used Paper Cuts on a number of occasions - unlike another shredding company, Paper Cuts shows up on time, their employees are neat and personable, they get the job done, assist you with your boxes and are on their way. Leonel has always been cooperative and accommodating on meeting our schedule for service. We have referred Paper Cuts to a number of our clients and always have heard positive feedback! Leonel and his crew are fabulous! Highly recommend them!!Charles Gill - Integrated Property Services
The company that I had used in the past is no longer in business but I found Paper Cuts on Yelp and read all the great reviews so I decided to try them out. I initially spoke to Ronda and Leonel to inquire about prices and booked the appointment with Leonel. He gave me a 3-hour window between 1-4 pm but they called early and asked if they can come sooner. He had his mask on and practiced social distancing. George was professional, courteous and warm. Actually both Ronda and Leonel were just as professional. They honored the price they quoted on the phone and my documents were shredded onsite. I received a Certificate of Destruction from George. My experience was great and I would definitely use them again! By the way, the are Licensed-Bonded-Insured.Shirley T. - YELP Review
I have been using Paper Cuts for the last 7 years for my home office. Leonel and the Paper Cuts employees servicing my bins and the customer service reps have been great. They are professional and on time when replacing bins and taking all paper when they were full. I have the upmost confidence in the company when handing sensitive materials requiring destruction. Even now that I am retired, I still utilize their services for our family's personal paperwork needing destruction. It is much safer then having people rummage through our regular trash cans.R. M. Vasquez - Retired State EE
It was a pleasure doing business with Paper Cuts. From the first call to inquire about their services, booking the shredding, and the day of service, everything was executed professionally and with kindness and efficiency. I had 9 bankers boxes of personal files as I am preparing to move from my home of 19 years. I watched my documents being shredded - it took 5 minutes from start to finish. I will definitely be using your services again! Thank you so much!Kris Park - Residential
I needed to get rid of 30 years of medical practice paper documents, about 160+ banker boxes (15x12x10). Paper Cuts sent a brand new, well equipped shredding truck on time with two young energetic men to my office which located on 2nd floor without elevator. They complete the jobs smoothly, much faster than I expected. Leonel, the service consultant, is always available and helpful. The service fees of Paper Cuts surprise me when compare to some other companies. Five Stars. Very highly recommended.K. Tran - Kiet Tran, MD
Very happy with Paper Cuts. They were very responsive to all of my questions through Yelp. They sent me a final confirmation of my appointment along with the same price quote provided in my Yelp discussions. And George from Paper Cuts called me 30 minutes prior to arriving (within the time frame committed). He was friendly and efficient, and I watched my documents being shredded through a video camera screen. And relieved to have finally shredded years of accumulated documents.James L. - YELP Review
I’ve been in healthcare for over 32 years and can say Paper Cuts is amazing. I've had 30 years of home files that needed shredding and Darryl set me up quickly. Their driver arrived promptly, worked very efficiently and was very clean and organized. The rate was extremely reasonable. I am now looking forward to working with Darryl for my business needs. Most other shredders I contacted are very "this and that..." Not Darryl. Don't hesitate and just go with Paper Cuts!A. E. - YELP Review
Excellent job from the customer service to the driver. I went on the website to request a quote on a Sunday, within 15 minutes I got a call explaining their service and telling me that on Monday around 8am, I'll receive another call to schedule an appointment. Right on cue, on Monday I was able to schedule an appointment for Wednesday morning. No hassles. Jaime the driver was very professional, efficient, and nice.Frecie Magdrilla - Residential
Our cardiology office in SM needed 30 boxes of documents and old VHS tapes shredded. I contacted Paper Cuts and their rate was very reasonable. George showed up promptly during a heavy downpour of rain, had to park over a block away and was still so pleasant, professional and accommodating. He even returned my empty storage boxes. Our office storage area looks great now! I highly recommend this company!Leslie R. - YELP Review
Paper Cuts was easy to book and fast! We were hoping to clean up our office in a short period of time and they scheduled a driver to come out in only two days. The day of the shredding we got a phone call from their office to let us know the driver was coming (30 min in advance). Jaime, our driver, was very professional and quick. Did 14 boxes for under $150! We will be using Paper Cuts for all our future shredding!Megan Louth - Simon Property Group
About a week ago, we moved our offices and as usual, had 10 years worth of "stuff" to shred. We contacted you and several other companies and selected Paper Cuts. Your people performed very professionally, were on time, and very fast. We also discovered your E-waste program, and you were kind enough to accommodate us and come back a couple of days later to pick up our E-waste. We would happily, without concern, recommend your services to anyone who asks. Thanks very much for your good work and excellent services and follow up.Arnold Bryman - Oh My Deli
I was very satisfied with the service I received from Paper Cuts. Customer service was quick to reply to any question that I asked and everything was clear and easy. Asking for a quote and making an appointment was super easy. The on-site service was very fast and worry-free. We will definitely be using Paper Cuts again for future use. Thank you again!Rachel Mahonski - Garlic Research Labs
I would give Paper Cuts 5 out of 5 stars. I had on-site services done. I was quoted a price that was what I paid. I got a call from the driver 30 minutes before his arrival, which is what I was told would happen. Rodolofo, my on-site specialist, was very professional and courteous. The process was very efficient and did not take as much time as I thought it would. My only question is why did I wait so long to have all my shredding done? I would definitely recommend their services.Lisa - Eclipse
I had never used a paper shredding company before, so I wasn't sure what to expect. Paper Cuts was great! They were on time, quick, and very pleasant. The job was done within minutes, and the certainty of seeing my actual documents through the camera being shredded was very assuring. I would definitely recommend Paper Cuts and look forward to using them again.Moe - Mission Viejo Christian School
Paper Cuts, has an amazing staff. They are friendly, profesional, and very accommodating. From the people in the office to the employees, who go to your site to do the work. I received a phone call to let me know when they were on their way. When the young man showed up, he was fast inefficient. He took great care in moving around , not bump into anything. Which was amazing, because the space he had to move through was rather tight. I will gladly recommend them to anyone. I will also use them for any future jobs we have.Claire - William Walters Company
I had just moved to Simi valley and needed to shred some of my older tax stuff. I didn't want to do it with the shredder I had at home because I knew it would take forever. I found out about Paper Cuts shredding service, and brought in about 9 full boxes. They took it out of my vehicle, shredded it while I watched, and did it so quickly. What a great service! Fast and efficient. Nice people. Was a no brainer! Thanks againNeil G. - The Window Blind Connection
I had a perfect experience with Paper Cuts. I had a small job - only 10 boxes of files to shred. From the initial call with Ronda, who was extremely warm and friendly, to Jaime, who drove the truck and did the shredding, my interaction with Paper Cuts was professional and efficient. It is so rare these days to deal with a company where everybody does their job. At Paper Cuts, everyone did their job and went above and beyond because of their positive attitude and helpfulness. I highly recommend this company!Lynn Shapiro - Residential
Paper Cuts was recommended to me by a close friend and he was spot on! From the first contact through documentation, Paper Cuts got it just right. Friendly, competitive pricing, on time service and state of the art equipment made this shredding event a breeze. Many thanks to Ronda in the office and Eric in the field!!David Haddad - Landia Music
In the process of moving, I was dealing with securely disposing of years of sensitive data - financial, medical, legal - pertaining to persons inside and outside the organization. Paper Cuts solved all the problems with one phone call. They called in advance and their service was fast and efficient. They arrived on time and were very friendly, helpful, and efficient. Everyone in the office was charming, helpful and informative. Their quality of service was superior to what I'd received in the past from national file management firms. I'll be using Paper Cuts for future record and data destruction needs.Ted Hanf - Forensic Epidemiology
I needed 9-10 boxes of documents shredded. I requested a quote from Paper Cuts, received a prompt reply and set a date. George arrived promptly, was a professional and very courteous. He left my boxes for me to reuse! The documents were shredded onsite right in front of me at my house. How convenient!! No lugging those heavy boxes to another location. Frankly, for the convenience and safety, I could not be more pleased with the service from them from initial contact to completion of the job. I highly recommend this company based on my experience. Thank you Paper Cuts! A++++++B. D. - YELP Review
Paper Cuts is the BEST! Super service. Called 30 minutes before arriving as initially told. Gregorio is so very polite and thoughtful. We have cameras at bottom of our driveway and I looked to see if he was here and noticed their truck across the street. Went to ask him and reason he did not pull in driveway was that he worried about truck being too heavy for our pavers and that the tires might leave black marks. Seriously, they need to clone this Gregorio! Thank you so much for excellent service and great pricing! Give him a big pat on the back!Jackie G. - Reisdential
I found Paper cuts in Yelp and asked about dropping off 10 banker boxes of company documents to shred. Ronda assisted me by phone and quickly quoted me a price. Later that day I dropped off the boxes. The receipt and certificate of destruction were ready by the time I had unloaded the boxes. Since I had more papers to sort, they gave me the boxes back and I'm brought another 11 boxes during the week. Easy service to use, friendly, helpful staff and good prices!Chris Yewdall, GenMe Inc
Pam was very nice and helpful when setting the appointment and making arrangements. The worker on site worked hard too get all the 160 banker boxes from our building to be shredded. Darryl P., the owner, initially helped me online by giving me lots of information about the company and while I got several offers, he is the reason I decided to go with this company.Haley Huntley - Optimus Property Management LLC
Really great company and outstanding employees. Leonel is always friendly, super competent, and prompt with requests and pickups. He consistently exceeds expectations! Rhonda is wonderful, always friendly and eager to help. Our company has a really good working relationship with Paper Cuts and we would never dream of straying 🙂Jeanne M. - Residential
We were very pleased with the service. They were quick and prompt with no mess. They came in the timeframe they said they would with a courtesy call to have us ready for them. We will definitely use them again!Azzy Andersen - Andersen Corp
Hello Paper Cuts Team! I wanted to thank you all for your wonderful service! It was very easy to set up an appointment for the very next day. The driver was courteous and took care of our shredding in a timely manner. All in all it was a great service for the cost. I will be calling you guys again!Julie Loiacano - Pacific Coast Locators, Inc.
Our cardiology office in SM needed 30 boxes of documents and old VHS tapes shredded. I contacted Paper Cuts and their rate was very reasonable. George showed up promptly during a heavy downpour of rain, had to park over a block away and was still so pleasant, professional and accommodating. He even returned my empty storage boxes. Our office storage area looks great now! I highly recommend this company!Leslie R. - YELP Review