OFFICIAL PAPER CUTS COVID RESPONSE
As we work through the ongoing COViD-19 pandemic crisis, we continue to provide critical shredding security and recycling services that are considered essential. In order to provide a safe and secure operating environment, we have made necessary changes in our delivery and production processes both at our facilities and at customer locations.
Keeping our employees and customers safe is our highest priority.
View our official POLICY.
Enhanced Cleaning and Safety
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Always Improving Processes
Paper Cuts will always continue to examine our business practices to ensure the highest benchmarks for safety of our customers and employees at all times. We make changes as we deem necessary. If you have any questions or suggestions, please fill out the contact form on our website or call us toll free anytime at 800-930-0390.
You can also email us at customer_support@papercuts24-7.com.
Changes to Scheduling
Except in a few rare instances, our employees will not enter a customer location when swapping out shred bins. Instead, the driver will call when he has arrived, and bring the empty bin to the door. The customer will need to meet him to exchange the full bin for an empty bin. At the time of the exchange, the Paper Cuts driver will disinfect both bins with a bleach solution.
For other services, such as a one-time shredding project or purges, we will need to discuss which procedures will work best on a case by case basis.
Residential Drop-Off Changes
Secure data destruction is not only an essential business, it is a critical personal service as well. While some of our processes have been adjusted to due to COVID-19, we have worked hard to provide convenient shredding solutions for our residential customers.
Every weekday from 9:00 a.m. to 5:00 p.m., customers can bring paper materials for our main shredding facility. A Paper Cuts employee equipped with a mask and gloves will come to unload the paper and empty it into shred bins. Please make sure to put your paper materials or boxed documents are placed in the back of your vehicle for us to unload. Payments must be made by credit card or with exact cash. You can find more details buy calling us toll free at 800-939-0390.
Shred Bags for Home Use
Paper Cuts special Shred-at-my-home bags are a perfect no-contact solution for remote workers and home offices. Each bag is made from 100% recycled paper and can each hold 6 gallons of paper. They can be purchased at our warehouse location or ordered by phone and delivered to your location by our drivers. The cost of the bag covers the cost of shredding, so a full bag can be brought to any DSS facility during normal business hours. You can learn more about Shred-at-my-home bags here.
